HZ
Hermien Z
1 reviews | Active since Jul 2020
04 Sept 2020, 10:07
Avoid buying a phone online at Vodacom
Buying a phone cash (i.e. without contract) at Vodacom is a frustrating experience. Not dispatched after two days of order and payment. Difficult to obtain feedback on when the order will be delivered, as there does not seem to be direct customer support on this.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
04 Sept 2020, 11:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Sept 2020, 11:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team