1 reviews | Active since Nov 2009
Autopage account taken over by Vodacom
Many users were taken over by Vodacom after the closure of Autopage. I unfortunately been one of them. After excellent service for over 18 years with Autopage, I only experienced one problem after the other one with Vodacom since takeover beginning of March. Many times while trying to address and speak to the correct person at Vodacom, I have unfortunately been either transferred to the wrong department or even cut off. Many times Vodacom blamed Autopage only to find out later that the mistake indeed was on Vodacoms side. To date the problem has not been resolved. Daily the account is been suspended for no reason. Today is just another day, and guess what, nobody can assist due to the holiday - the only message I receive is, please call back tomorrow....I unfortunately have a business to run and can not wait until tomorrow and to say the least am more than fed up. I even completed a customer satisfaction survey and am not surprised to have received no feedback whatsoever. This is an absolute joke. <br> For a small company and a number of contracts in place ( paying up to R 20000.00) per month I would have expected receiving slightly better service. <br> Gavin Els, you are the only hopeTHXs
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
