recently I have noticed that my airtime runs out within a day. I couldn't figure out why until recently I discovered it is because I am subscribed to 1000s of sites gaming sites music sites you name it. I never installed a new app, my phone has an antivirus on I don't partake in competitions. I phoned Vodacom they cant help me they can only unsubscribe me to apps they can see. the next day all my airtime is gone again new subscriptions and every time my phone number gets subscribed after 12am to all kinds of sites (in the time I am sleeping) I tweet Vodacom they still cant tell me why they cant give me an answer they cant help me or stop this from happening I have now spoken and tweeted with Vodacom every single day because the problem keeps persisting and they just cant stop it?? I send screen shots I ask help they cant stop this from happening?? is Vodacom getting money off these subscriptions????? Vodacom my contract is up for renewal and I have been a client for 18 years I have had this number for 18 years. don't tell me you can not stop this from happening and send me a stupid link to how to remove wasps I can do that stop to 31050 *117# you name it I know the tricks and now I have to set an alarm at night to wake up and unsubscribe I am left with a 0.00 balance every morning and all you say is you cant prevent this b###s##T every night I get subscribed to new stuff in last week my phone subscribed to:
vuclip top tone jujumoby Africa babes club kids tv hia special vdyozine planet games vid place car tv mobile academy games funny videos club
THIS IS ONLY TO NAME A FEW??
I want someone to sort this problem asap. no more excuses about you can only help with what you can see??? see this MY ACCOUNT GETS SUCKED DRY EVERY NIGHT AFTER 12:00AM yet your debit order always gets paid never ever has it not gone through so you get yours???????? what do I get?? F#### ed
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Good day,
Feedback has been provided.
Regards,
Renzo Maart
Best regards,
Good day,
Feedback has been provided.
Regards,
Renzo Maart
Best regards,
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