1 reviews | Active since Mar 2009
Automated robot answering complaints on Hellopeter.com ;(
I requested vodacom to activate a unrestricted APN on a cell number. I emailed ********** on 15 August 2018 my ID and form that they require. I received back a confirmation email. EC-1KM7-2VLKBF Unrestricted APN. I requested a update on 30 August 2018 , still no response.
I appears that vodacom cant not run a ticketing system ! I used unrestricted APN's before with Telkom Mobile and Afrihost and it is such a easy thing to do, Why does vodacom ignore their clients
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Jaco,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved
Regards
Ashwin Abdurahman
Consumer Website Team(SA)
Dear Jaco,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved
Regards
Ashwin Abdurahman
Consumer Website Team(SA)