SB
Sean B
1 reviews | Active since May 2018
02 May 2019, 09:11
Automated Responses !! No Propper FEEDBACK COMMUNICATION, ISSUE STILL NOT RESOLVED !
Since the 29th of April still no proper feedback has been given concerning the debit order dispute, instead i get automated responses ! What seems to be the holdup ? This is my account we are talking about, which is now showing ARREARS ! Customer Services, Collections have no answers, to who do i turn to ? The CEO OFFICE AGAIN ?? Ineed proper telephonic communication and this Issue Resolved !
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Vodacom's replyOfficial
02 May 2019, 09:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 May 2019, 09:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team