JvdW
Johan van der Westhuizen
1 reviews | Active since Sept 2011
21 Jan 2019, 11:41
Automated response only a cover-up.
Automated response on previous review regarding missing Airtime not executed. No calls received from Vodacom consultants. Vodacom customer service seems non-existent.
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Vodacom's replyOfficial
21 Jan 2019, 12:28 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Jan 2019, 12:28
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team