AUTOMATED RESPONSE ON HELO PETER NOT SUFFICIENT FROM VODACOM

Item: Vodacom
Rating: 1
Author: Moira W

Vodacom still has not responded on my review yesterday. its the same behavior they show, when a customer rate their service as ZERO

Helpful (0)

Replies (4)

Vodacom's replyOfficial

15 Mar 2018, 10:58

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply15 Mar 2018, 10:58

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Moira W's updateReviewer Update

15 Mar 2018, 11:15

SAME RESPONSE... NO RESULT... JUST AS VODACOM HAS A BUSINESS TO RUN... SO AM CLIENTS WORKING FOR COMPANIES, WHO DO NOT GET PAID TO SIT ON THE PHONE OR INTERNET TO CHASE VODACOM TO RESPOND

Moira W's update15 Mar 2018, 11:15

Reviewer Update

SAME RESPONSE... NO RESULT... JUST AS VODACOM HAS A BUSINESS TO RUN... SO AM CLIENTS WORKING FOR COMPANIES, WHO DO NOT GET PAID TO SIT ON THE PHONE OR INTERNET TO CHASE VODACOM TO RESPOND

Vodacom's replyOfficial

15 Mar 2018, 13:55

Good day

I could not reach you when I called; I will try again soon.

Regards

Moddy

Vodacom's reply15 Mar 2018, 13:55