LM
Lehlagare M
1 reviews | Active since Aug 2023
27 Aug 2023, 11:01
August 2023 27th
Terrible service just received from the branch at Tzaneen crossing. Mogale and assistant busy eating and disinterested in listening to my issue.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
27 Aug 2023, 20:32Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply27 Aug 2023, 20:32
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
30 Aug 2023, 07:29Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised of the feedback regarding the incident at the Vodashop in question. The feedback received from the Field Services Consultant of that Store is as follows.
The Manager and the consulted store consultants were engaged about the matter, and this will remain a recurring discussion point in our power cycle in our efforts to maintain compliance. Regards Vodacom Consumer Website Team
The Manager and the consulted store consultants were engaged about the matter, and this will remain a recurring discussion point in our power cycle in our efforts to maintain compliance. Regards Vodacom Consumer Website Team
Best regards,
Vodacom's reply30 Aug 2023, 07:29
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised of the feedback regarding the incident at the Vodashop in question. The feedback received from the Field Services Consultant of that Store is as follows.
The Manager and the consulted store consultants were engaged about the matter, and this will remain a recurring discussion point in our power cycle in our efforts to maintain compliance. Regards Vodacom Consumer Website Team
The Manager and the consulted store consultants were engaged about the matter, and this will remain a recurring discussion point in our power cycle in our efforts to maintain compliance. Regards Vodacom Consumer Website Team
Best regards,