CD
Carla D
1 reviews | Active since Sept 2016
10 Dec 2018, 09:02
AUDACITY TO SAY RESOLVED WHEN IT IS NOT!!!
How can you say that my problem is RESOLVED when it is not. Trying to solve this problem from the 26/11/2018 and STILL NOTHING is SOLVED. Last contact I had was from JOSEF on the 03/12/2018. After 2 pm and said he would call me back in about half an hour. THIS IS THE LONGEST HALF AN HOUR IN HISTORY. And then you have the audacity to write back stating you have been told the problem is solved? I just don't believe it!!!!!!!!!!!!!!!!!!!!!1
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Vodacom's replyOfficial
10 Dec 2018, 09:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Dec 2018, 09:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team