KM
Kitso M
1 reviews | Active since Sept 2016
13 May 2019, 08:14
Audacious consultant
I called in today regarding a matter that was not resolved as yet. The first consultant I spoke to INATHI... Was so audacious. I needed assistance, instead she kept being so rude and hostile instead of assisting me and then I told her that I do not want to speak to her. I would like to be referred to someone else. Then she just hung up. The nerve she has.Vodacom should really teach their consultants manners
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Replies (2)
Vodacom's replyOfficial
13 May 2019, 09:59 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply13 May 2019, 09:59
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
14 May 2019, 08:28 Good day
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
We tried calling, however was unable to get hold of you after numerous attempts. Please let us know should you still require assistance, alternatively contact our call centre on 082 135 or email ***
We apologize for the inconvenience.
Vodacom Consumer Website Team
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
We tried calling, however was unable to get hold of you after numerous attempts. Please let us know should you still require assistance, alternatively contact our call centre on 082 135 or email ***
We apologize for the inconvenience.
Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 May 2019, 08:28
Official
Good day
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
We tried calling, however was unable to get hold of you after numerous attempts. Please let us know should you still require assistance, alternatively contact our call centre on 082 135 or email ***
We apologize for the inconvenience.
Vodacom Consumer Website Team
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
We tried calling, however was unable to get hold of you after numerous attempts. Please let us know should you still require assistance, alternatively contact our call centre on 082 135 or email ***
We apologize for the inconvenience.
Vodacom Consumer Website Team
Best regards,