Au revoir and good riddance Vodacom
<p>After having a MyGig3 contract with Vodacom for many years, I decided not to renew my contract, and rather continue on a pre-paid basis from 1 December 2016. I contacted Vodacom and informed them of my intentions. I asked them (pretty please) to keep the account active. This didn't happen. Since then I have unable to use my e-mail. Calls to 082 155 (their so called technical department) were met with utter confusion and incompetence. I was pushed from pillar to post. Kept on hold for ages. And hung up on.</p> <p>Vodacom won't see me again!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
And still I wait!!!!!!!!!!!!!!!!!!!!
And still I wait!!!!!!!!!!!!!!!!!!!!
Ho hum. Maybe they're more concerned with their corporate customers insted of Joe Average!
Ho hum. Maybe they're more concerned with their corporate customers insted of Joe Average!
Well guess what? Nothing, nix, nada!
Well guess what? Nothing, nix, nada!
Tick tock........
Tick tock........
Still waiting!
Still waiting!
Another truly SA company! **** the customer!
Another truly SA company! **** the customer!
Nix, Nada, Nothing!
Nix, Nada, Nothing!
Do Vodacom still function?
Do Vodacom still function?
