ATTITUDE / CUSTOMER SERVICE - ACCOUNTS

Good day, after 13 emails, 15 phone calls - my account is still not resolved, After requesting of management to call you regarding the service. Call centre just put you on hold and cut you and ther say MANGERS IS TO BUSY TO SPEAK AND THEN CANNOT ASSIST. YOUR MONEY IS GOOD ENOUGH EVERY MONTH. 10 different people every time. That is why as soon as my contract is finIshed i rather go to another service department as soon as my my contract is finished for the poorest service as there is no service and customer complaint do not even bother to ASSISTt. THEY THINK TO SAY SORRY ALL IS RESOLVED, WITH NO SOLUTIONS OR INVESTAGATING. SO EVEN THE COMPLAINT DEP IS A JOKE TO DEAL WITH. <br> <br> <br>