Attitude Adjustment

<p>After wasting 2 hours of my time with a totally *********** call centre, escalating to managers to be returned to a call centre agent, all in the aim of asking why my invoice reflects one payment and my debit order refelcts another, I was then told there is no point in getting angry as it doesnt help anyone! I suggested that she is right and I should cancel all my contracts with Vodacom as that would help me so she recommended I call the cancellations department! Before I totally lost it...I hung up! FIX your call centre VODACOM - on average over 4 calls I waited 18 minutes for an agent to answer only to have attitude thrown back at me!! Disgusting Service and if this is a sign of the type of service Vodacom is going to continue to "deliver", I suggest we all look elsewhere for a decent Service Provider. P.S, Data charges gone through the roof in 2 months and I am not the only one complaining about this!</p>