attitude

this morning I enquired about my account the lady at the accounting department had a terrible attitude , I m using a 2gig 3g card for April all of a sudden I used 2 gig all my data and that to me is impossible trying to explain to her that Im using more or less the same site and during working hours Im using the works wifi<br> I have been using this 3g card for over 2years she's telling me that I clearly don't understand how data work . when I was taking she constantly put the phone on hold so that she does not hear what I have to say up until I asked her to transfer me to her supervisor. she was really pathetic according to the supervisor her name is thapelo ***u