EC
Ebrahim C

1 reviews | Active since Dec 2016

25 May 2017, 16:05

Attention Dale

<p>Hi there I have been trying to get hold of dale in your email department that assisted me with a number change. A request was sent to the vodashop in Kc holding them liable for poor service as I have called numerous time and yet their manager Constantine still refuses to call me. Dale said he would speak with manager and request them to pay for number changer due their poor customer service. </p>

0
Replies (2)
Vodacom
Vodacom's reply26 May 2017, 07:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

EC
Ebrahim C's update27 May 2017, 09:01
Reviewer Update

Hi can Dale please query with vodashop Kenilworth centre regarding the request he sent on my behalf. I'd like to know if I will be getting compensated for the poor service.