Attention

Had a contract with Vodacom that we fully paid on the 27th of January 2021.we've send the proof of payment and asked for an email back for proof of cancellation.we've been calling since from then till now using our own airtime and yet nothing was done.we decide to go to Jabulane mall branch and a lady gave us a very poor service and couldn't help and told us to call the cancellation service again with my own airtime.call centre and Jabulane mall brand did not bother to help but all they did was referring us else where.not sure if the stuff want to work or not.who will pay extra charge when we've payed in time and the transaction took too long for them to cancel and we not even using the numbers. I dont want anything to do with vodacom.