1 reviews | Active since Jul 2011
Attempt to cancel contract for deceased
<p>I sent an email with the death certificate requesting the cancellation of my father's contract with a copy of his death certificate. <br />I attempted to follow up today and was transferred FIVE times within the call centre.</p> <p>What do I have to do to get this processed!!!!!!!!!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team