FP
Faatima P

1 reviews | Active since Sept 2024

11 Sept 2024, 11:59

Atrocious service, thieving company

They are *********** *******... They do not follow through with issues discussed and you get transferred from pillar to post and not a single person willing to help.. Imwas literally on a call for 90 minutes and then conveniently mt call gets cut with no call back.. No follow through and now i have to start again

0
Replies (1)
Vodacom
Vodacom's reply11 Sept 2024, 12:10
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team