Atrocious service from Vodacom Employee Advantage

My employer has recently become part of the Vodacom Employer Advantage scheme. This scheme offers the employees of companies who have entered into this scheme preferential Vodacom l deals. <br> <br> I was advised by a number of Vodacom Employee Advantage scheme consultants that if I found a better offer elsewhere I should send proof to Vodacom Employee Advantage and they would try to match it. I found a significantly better deal at Telkom Mobile and sent proof to Vodacom Employee Advantage. I received an auto reply email stating that I would receive feedback. I never did.<br> <br> Eventually I followed up telephonically and was promised feedback again which never happened. After a couple more days I telephonically contacted them and was offered a package around R 150 pm more expensive than the one from Telkom Mobile (although it included additional minutes and data).<br> <br> I escalated the matter to a supervisor who promised to investigate. She sent me an email a day later indicating that she had not yet received feedback. It is now a weak later and I have sent 2 emails to the supervisor with no response.<br> <br> Vodacom Employee Advantage is useless - what a waste of time. <br>