MP
Mandisa P
1 reviews | Active since May 2013
19 Nov 2025, 13:49
Atrocious Service from Vodacom
I cancelled my Contract with Vodacom last year in October and converted my numbers to prepaid yet Vodacom still has me on record for owing them R800+ with no explanation or communication, they just sent a final letter of demand a year later!!! I want this sorted and a paid up letter issued, this is ridiculous Vodacom really??
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Vodacom's replyOfficial
20 Nov 2025, 07:34 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Nov 2025, 07:34
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team