Atrocious Service from such a big company

<p>I have never been disappointed and annoyed by the service that I received from Vodacom. On the 16th of July I went into a Vodacom store and did change a transfer of ownership from my stepfathers name to my name and everything was done however on the 27th of July Vodacom tried to deduct from my step fathers bank account and not my account. So now my account is in arrears all because someone didnt do their job properly.</p> <p>I then called in to the contact centre and their agents are just as bad. The 1st one I spoke to didnt seem interested in assisted me and just wanted to pass me off to another consultant in a different department. The second consultant by the name of Ros*** said that he raised a service request for a resubmission and the resubmission didnt go through cause Vodacom didnt arrange for the resubmission. I called yesterday and ended up speaking to a manager by the name of Phiwa and I am still waiting for his callback with the resolution to my query, which was promised that he would call me yesterday. The money hasnt been deducted and query hasnt been resolved. This is not the 1st time I speak to Vodacom consultants and I feel that everytime I speak to them they are soooo clueless and do not what they are talking about and couldnt even care less about the customer. I have spoken to Multichoice consultants and they are faaaar better than Vodacom consultants. I REGRET taking out a contract with Vodacom and I will never refer Vodacom to ANYONE!!!!!!!!!</p>