CP
Caroline P

1 reviews | Active since Jan 2016

09 Nov 2025, 09:52

ATROCIOUS SERVICE

Yet again I have to resort to complaining about the lack of response or service by Vodacom. Vodacom, you have been charging me for for 4 data subscription numbers for years now which do not belong to me. We have never received any data from you. At your advise, a ***** dispute was lodged with your ***** disputes department on 19 September 2025 to which there has been NO RESPONSE. emails regarding my contract and date of expiry of said contract gets diverted to your AI. I DO NOT WANT TO DEAL WITH YOU VIA YOUR AI. I WANT HUMAN INTERACTION. CALLS TO YOUR CANCELLATION DEPARTMENT ARE MET WITH RUDENESS AND UNCOOPERATION.

YOU ARE COSTING ME UNNECESARY FUNDS. YOUR LACK OF CUSTOMER SERVICE ASTOUNDS ME.

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