1 reviews | Active since Sept 2016
Atrocious service
<p> </p> <p>My cellphone number was posted on a **** site and I have subsequently received unsavory messages.I went to Vodacom on 1st August -I was told that I can't change my number because I have a top up contract and had to migrate.For migration I had to change the contract but had to wait 30 days.</p> <p>On the 1st Septemeber I went back to Vodacom .Solly Moepa and Siya Koba promised to help me.</p> <p> </p> <p>I am still sitting with the same number the same issue and a whole lot of trouble.</p> <p>I missed important notification from my client yesterday and no one at Vodacom is perturbed.</p> <p>for my monthly spend this is unacceptable.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
