Atrocious service!

I have called the call centre 6 times to obtain my latest invoices and statement for February and each time the call drops the minute it starts ringing. I had to resort to this as I have not received it TO DATE!<br> I then decided to go with their suggestions to use the self-help options (website) and can't even use this option as I keep getting the following error:<br> Sorry, an error has occurred<br> We are currently experiencing technical difficulties, please try again later.<br> Vodacom is ALWAYS on time to collect their debit order but NEVER on time to take a call or assist.<br> The service is appalling and I am seriously considering moving ALL my contracts to a different provider!<br>