1 reviews | Active since Dec 2017
Atrocious service
I live in an estate that has Vodacom as sole provider of Fibre connection. I made my application in July 2017. Despite numerous telephonic requests and store visits, I am still without my Fibre connection. The store staff do not know what's happening and the person in charge of installation promised to install the Fibre "asap". It's now 5 months and nothings been done. Are we consumers to accept this atrocious service from Vodacom?
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team