Atrocious, Horrible , Terrible Service from Vodaco

1 I have a Vodacom contract through Mondo Mobile(MM) which I took out in Nov 14. MM was to activate the router within 24 hrs,not done. I activated myself. The router never worked. Took it to 2 Vodacom shops & all told me the router is not working. Called MM, to alert that the router is not working & I was told they will come collect it, till today they hv not collected & paying for contract which never used<br> 2 Vodashop@The Glen blocked my active phone. The lady there, Octavia, was blowing gum as no care in the world. When I told her that she blocked the wrong phone, she did not even apologise. For a day I was inconvenienced<br> 3 A sim swap was done on my no. without me having requested this. I then called the call centre & they told me that it will be reversed in an hr, not done. Called again, & they told me that it will be active within 1-6 hrs, not done, I called in the evening & they told me it takes 24 hrs & my number is still not active. Now the call centre is telling me that I have to buy a new sim for R70. Someone tell me why must I pay for something which is not my fault<br> 4 I have 4 lines with Vodacom & it's really not fair that I have to be inconvenienced like this<br>