SR
Schermiel R
1 reviews | Active since Dec 2018
10 Jan 2023, 21:30
Atrocious customer service
Poor customer service once again, after my previous complaint no one has gotten back to me, continuously need to call into customer care and they are no help, supervisors never call back agents are dismissive and aren’t helpful at all, problem remains unresolved and unattended to.
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Vodacom's replyOfficial
11 Jan 2023, 08:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Jan 2023, 08:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team