AT WITS END WITH **** SERVICE AND LIES FROM THE HELP DESK

WHY CAN’T YOU REMOVE THE DAMN ADMIN BLOCK FROM MY PREPAID NUMBER AND KEEP IT OFF!!! I SIT FOR HOURS ON END IN THE STORE FOR THE ASSISTANTS TO TAKE THE BLOCK OFF, JUST TO HAVE ADMIN PUT IT BACK THE NEXT DAY. THE “OL " GO BUY AIRTIME WITH A VOUCHER " STORY IS NOT WORKING EITHER. I AM REQUESTED TO SPEND MORE MONEY EACH TIME FOR A SERVICE THAT YOU CANNOT PROVIDE. PEOPLE CANNOT REACH ME, I CANNOT DO INTERNET BANKING BECAUSE OF THE ONE TIME PASSWORD THAT DOES NOT REACH ME .... AND WHAT ARE YOU DOING ABOUT IT .... NOTHING! NOBODY WILL GIVE ME THE TRUTH AS TO WHY THIS IS HAPPENING ... WHEN IS THIS GOING TO GET SORTED WITH HONEST FEEDBACK AS TO WHY YOU ARE BLOCKING A PREPAID NUMBER THAT I HAVE HAD FOR 20 YEARS .... DOES ANYBODY ACTUALLY GIVE A ****??? THIS HAS BEEN GOING ON FOR 2 WEEKS NOW. I AM A CONSULTANT THAT RELIES HEAVILY ON THIS NUMBER FOR INCOME … I HAVE NOW BEEN TOUGH A LESSON ON RELYING ON CONSTANT SERVICE FROM VODACOM …. THIS IS NOT THE FIRST TIME THAT THIS HAS HAPPENED TO ME AND NOW I AM CONVINCED IT WON’T BE THE LAST ....