***** at Vodacom

On the 6th I received a SMS stating that my new line was activated on my account and there on my Vodacom App is the new line, Problem is that I did not ask for a new line. I called vodacom and was told that someone just called me an I accepted a new contract but when I asked for proof of that it could not be provided, I requested that this line be cancelled immediately, and I wanted information on who activated this line and on who`s authority but i am still waiting. it would appear that the number has been cancelled but as per vodacom today i would still be billed for the used minutes I refuse to pay for something that is did not get or use. I need Vodacom to advise who did this on my account as it is ***** and acknowledge the mistake they make and I would like displays action taken against the people involved. I am also seriously considering opening a ***** case against vodacom with the SAPS but we all know how this will end.