***** at Vodacom.

On three occasions in the past year if I happen to switch off my phone I find that my SIM card is no longer working when I switch on again as someone has done a sim swap and has used my account *****ulently and run up a huge account. On each occasion, of which one is currently ongoing, it has taken a huge amount of time and effort to get these payments reversed. This all happens in spite of the fact that there is a ***** alert on my account and the services that are *****ulently used are supposed to be blocked. Does this not seem like an inside job ? Why can Vodacom not protect its customers ?