ND
Noah D
1 reviews | Active since May 2017
08 Apr 2025, 20:08
***** at Vodacom
We need to be careful with Vodacom ,The have been charging me amounts unauthorized .Yesterday i received their statement which was over 1K from what i have signed for on my 3 contracts .Today i called no body count give me straight answer .After various calls been transferred from one department to another someone said i subscribed for auto refill ,that was a shock of my life .I am cancelling all the contracts they can charge me penalties is better than being a victim of Vodacom ********* behaivior and *****
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Replies (1)Vodacom's replyOfficial
09 Apr 2025, 08:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply09 Apr 2025, 08:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
