AT LEAST SAY WHY YOU INCREASE SUBSCRIPTION

seems Vodacom has unilaterally increased all subscriptions from 1 May. Yes, it is in the T&Cs, but at least explain why? Just an sms to advise customers is bad PR and is going to cost you loyal customers. I've been a Vodacom customers for 10 years and so far I have received 0, nothing, nada, recognition for my loyalty.