ASTRONOMICAL DATA BILL

I COMPLAINED WHEN NOTIFIED THAT MY DATA ACCOUNT WAS AN UNUSUAL AMOUNT OF R7 126.88 + AND TOLD TO CONTACT *** - I DID THIS ON WEDNESDAY 25/03/ AFTER MY MEETINGS AT 15H30 TO BE INFORMED THAT SORRY THEY COULD NOT ASSIST ME AS THEY WERE OFF LINE. THE FOLLOWING DAY I HAD A BACK TO BACK APPOINTMENTS AND ATTEMPTED TO CALL THE SAME NUMBER BETWEEN APPOINTMENTS WHICH RANG FOR MORE THAN 20 MIN UNANSWERED. THUS I HAD TO LEAVE IT TILL FRIDAY, - ON FRIDAY MORNING AROUND 9H45 I CALLED AND WAS TOLD MY ACCOUNT HAD IN 2 DAYS RISEN BY OVER R2 000.00. I OBVIOUSLY WAS \GOB SMACKED"AND REQUESTED AN URGENT INVESTIGATION INTO MY DATA BILLING. I RECEIVED A REFERENCE S3-8XZ2K-K00M4 AND WAS INFORMED THAT I WOULD BE CALLED WITHIN 48 BUSINESS HRS. THIS NEVER HAPPENED"