RL
Reinhardt L

1 reviews | Active since Mar 2012

25 Apr 2024, 09:21

Astronomical cost of data

Vodacom has now increased the price of my data bundle contract by 15% in the past two years, and this has come 6 months before end of contract, so no time to review or cancel. This is 10% more than the official inflation rate in February 2024. Data in SA is more expensive than in Ethopia, and to cancel would be incurring additional costs. Propably the worst provider in SA currently.

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Replies (1)
Vodacom
Vodacom's reply25 Apr 2024, 10:01
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team