1 reviews | Active since Mar 2015
ASSITANCE AND SERVICE FROM ACCOUNT MANAGER
Randal Marais and Brett Du Plooy - WHEN will our organization be taken seriously and the email sent to you 20 November 2014 be attended to ?????<br> <br> Due to the lack of assistance at a corporate level from Vodacom towards ***x , *** continually being given account managers who do nothing to assist us, our Vodacom account remains in disarray, and is 130k this month.<br> x. Please also provide correspondence proof from Vodacom that all *** phones will be soft locked should the stipulated limits be reached. I have asked for this and it has not been implemented to date, as our account is not stable but becoming excessive on a monthly basis now. What is VERY important is THE DATA allocation to these limits. <br> Please see the attached list of allocated monthly Vodacom limits per user for *** I would appreciate getting documented proof of ALL number allocations with the attached limit values assigned to individual names from Vodacom. They have to match the attached list precisely. Please also provide correspondence proof from Vodacom that all *** phones will be soft locked should the stipulated limits be reached. I have asked for this and it has not been implemented to date, <br>
