VB
Vanessa B
1 reviews | Active since Mar 2015
23 Jun 2015, 08:05
Assisting above and beyond
I have had huge frustration with MTN and I decided to phone Vodacom to get another line. A very polite and professional lady by the name of Rene B Polly assisted me and within 20 minutes I had another line and my phone will be delivered within 24 hours. She was extremely accommodating and professional and really went out of her way to assist me. Thank you Rene - it is nice to know that there are still some individuals who care about customer service out there. Regards Vanessa
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Vodacom's replyOfficial
23 Jun 2015, 11:01Hello vblumenthal,
Thank you for your posting.
We are glad to hear of your delightful experience while signing up a new line. Thank you for your feedback - we will notify Rene's manager about your gratitude.
Regards
Consumer Website Team
Thank you for your posting.
We are glad to hear of your delightful experience while signing up a new line. Thank you for your feedback - we will notify Rene's manager about your gratitude.
Regards
Consumer Website Team
Vodacom's reply23 Jun 2015, 11:01
Official
Hello vblumenthal,
Thank you for your posting.
We are glad to hear of your delightful experience while signing up a new line. Thank you for your feedback - we will notify Rene's manager about your gratitude.
Regards
Consumer Website Team
Thank you for your posting.
We are glad to hear of your delightful experience while signing up a new line. Thank you for your feedback - we will notify Rene's manager about your gratitude.
Regards
Consumer Website Team