1 reviews | Active since Sept 2016
Assistance please
<p>Hi there. Called vodacom 2 weeks ago to cancel my and my hubby's contract. They said they would call back to offer me a deal in order for me to keep my contract with them - no one called back. On Friday 28 April around 11am, I called again.. the gentleman on the other side said he has a deal for me so I told him to contact my hubby and then call me back - no one called. I called on saturday, no one answered. Called on sunday, they were not open. Now, I wanted to cancel my contract end of April so that I would not be billed in may but due to the *********** staff at vodacom who delivers on empty promises I now have to pay for an extra month. What can I do????? Right now I am a very disappointed client.</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
