mA
melissa A
1 reviews | Active since Aug 2014
19 Jan 2016, 09:40
Assistance from Vodacom
I would like to thank Moenier de Vries for his assistance in addressing my issue with Vodacom. It took a while to sort out due to the holidays but he touched base and kept me informed as to the progress of my issues. I am glad there is actually somebody who cares about customer satisfaction. I was even give airtime credit for my inconvenience. I really do wish though that we as consumers do not have to resort to complaining on public forums before our issues are addressed. <br> <br> Thank you again.
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Replies (1)Vodacom's replyOfficial
19 Jan 2016, 15:47Hello MelB4A,
Thank you for the time and effort taken to write this compliment.
We are happy to hear of your experience. We will send this posting Moenier's management team for reward and recognition.
We appreciate the feedback.
Regards
LA
Consumer website team
Thank you for the time and effort taken to write this compliment.
We are happy to hear of your experience. We will send this posting Moenier's management team for reward and recognition.
We appreciate the feedback.
Regards
LA
Consumer website team
Vodacom's reply19 Jan 2016, 15:47
Official
Hello MelB4A,
Thank you for the time and effort taken to write this compliment.
We are happy to hear of your experience. We will send this posting Moenier's management team for reward and recognition.
We appreciate the feedback.
Regards
LA
Consumer website team
Thank you for the time and effort taken to write this compliment.
We are happy to hear of your experience. We will send this posting Moenier's management team for reward and recognition.
We appreciate the feedback.
Regards
LA
Consumer website team
