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ziyaad S

1 reviews | Active since Feb 2013

26 Jun 2015, 14:20

asked for debit date to be moved

Hi I had called in order to move my debit order date as the company the previous month had not paid us on time and I had received a 100 penalty on my Vodacom account as well I had to pay the bank for a rejected debit order I had asked for my debit order date to be moved to the 28th of the month as by then we are paid again today I got was issued with a debit and the bank returned the debit and charged me R138 due to Vodacom not changing my debit order date and I am certain now that Vodacom will now charge me another R100 for a bounce debit order<br> <br> please can we get this issue sorted immediatly

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Replies (1)
Vodacom
Vodacom's reply27 Jun 2015, 08:11
Official
Hello ziggy007gp,

We are sorry to hear about the circumstances under which your query has reached us.

A consultant will contact you shortly to assist with resolution.

Kind regards,

Vodacom Consumer Website Team