KS
Kerry S

1 reviews | Active since Jul 2011

08 Feb 2016, 11:24

Ask for Faz!

I have had a number of issues with Vodacom in the last while, and even though most of them were unable to be resolved, Faz was INCREDIBLE in her efforts to assist me. <br> <br> Faz was in constant communication and made me feel like a valued customer. She was always polite and went beyond the call of duty to assist me. <br> <br> Should you have any problems, ask for Faz!

0
Replies (1)
Vodacom
Vodacom's reply08 Feb 2016, 13:54
Official
Hello ksear09,

I am glad to hear that Faz assisted you in such an efficient and effective manner. I can only implore other agents to follow her example.

I have forwarded your compliment to her and her line manager for the necessary recognition.

Kind regards
Vodacom Consumer Website Team