1 reviews | Active since Jun 2016

22 Jun 2016, 11:16

Ashamed to be a customer

<p>My father recently passed away and due to the fact that the money was going into his account and not my mom's now they will cancel her contract which she has had with them for many years. So the moral of the story is don't die!! The pension and money will all be going into my mom's account from now onward but vodacom won't give her a contract with them!! Totally ashamed to say I'm a vodacom customer!! I will also be cancelling my contract with them as I don't want to be associated with a company who does not care about another person!! I will also never recommend them to anyone again!! Goodbye Vodacom!! </p>

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Replies (2)
Vodacom
Vodacom's reply23 Jun 2016, 06:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply23 Jun 2016, 11:53
Official

Dear Client.

I responded to your query via email.

Kind regards

Vodacom Consumer Website Team