AJ
Andre J

1 reviews | Active since Jan 2013

14 Aug 2019, 12:36

As Vodacom net nog ***ER kan wees sal dit goed gaan met ons almal.

Yesterday 13/08/2019 Vodacom activated my Data Sim,When I app**** through a Company called MONDO, the person in helping me ask me do i have a Vodacom Sim of my own i said yes, okay he explain to make the process quicker Vodacom can put my Data on the Sim , then they don't have to send a Sim, so i said that sounds good. ( i am not mentioned that they don't have to send the SIM)Now the sim is working with the DATA no prob, but i can't receive SMS's on the Data sim i can received calls and make calls no prob. I phoned call centre they sync my number the Sim, then i switch off my phone for 15 minutes which i did more then 15 minutes. switch it on no luck. i phone again , they tell me the call centre i must go to a Vodacom outlet, so that a techician can check the phone, and the Sim,,,,,now they want money to check the phone and the SIM, but they VODACOM provide me with a service, even if i provide my own sim they have to sort it because they want money from me for 24 months. Vodacom must rather send me the SIM that is going with the contract and reload the data ect. Vodacom is useless. JUST SORT OUT MY SIM for SMS'S please, or there will be no money for you trust me.

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