LA
Len A

1 reviews | Active since Mar 2012

28 Feb 2017, 12:29

As usual Vodacom *****s existing customers!!

<p>Did a long overdue upgrade on a vodacom contract on 29 January. new SIM was activated then and phone working fine until today.</p> <p>1 month later and now cannot call out today. Vodacom customer service gives some stupid explanation about activation now and service is only active tomorrow.</p> <p>What type of ******* is this! I have important business today and the years of loyalty and perfect account history means absolutelu nothing!</p> <p>Thanks Voda**** for the typically rude and unhelpful service!!</p> <p> </p>

0
Replies (2)
Vodacom
Vodacom's reply28 Feb 2017, 13:36
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply02 Mar 2017, 08:39
Official

As per telephonic discussion,feedback provided.

Regards

FM