<p>Terrible. No customer service, just completely uninterested and unhelpful. When you take out a new contract all smiles and helpful, now ït's not our problem". Phone was ****** and ask for discount on new phone as contract is only 2 months into 24 months. or demo offer or second hand or some other plan. They say NO we can't help you. My device (part off the contract is R100 p/m over 24 months) which comes to R2400. I am prepared to pay a reasonable amount i.e. another R100 pm over 24 months or R2400 cash just to get another phone. They say I must pay R4899 prepaid or take out a new contract and carry on paying the old one. They either ******* or just dont care. Horrible dont care attitude</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good Day
Kindly note that feedback has been sent to you.
Regards
Dc
Best regards,
Good Day
Kindly note that feedback has been sent to you.
Regards
Dc
Best regards,
******** !!! Stay away. They are EVIL !!!
******** !!! Stay away. They are EVIL !!!
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