PM
Pinki M

1 reviews | Active since Sept 2018

09 Jul 2025, 13:33

*********** as always

Vodacom your service is pathetic and has cost me money and unnecessary stress. After you failed as a service and I decided to part ways with you ,you made it close to impossible for me rid of your *********** customer service team.I have paid the money even though I was charged for the service that I was not rendered since mid April.You even got your collection department calling me daily to stress me.I didn’t even ask for the correct amount since I have had enough of your team.Kindly refrain from sending me any statement,promotional materials and any communication for that matter as I want nothing to do with your company.What you did with my account i don’t think is ethical.I need to confirmation that my name is cleared as even the email received from you I still question given the past experience with your company.

0
Replies (1)
Vodacom
Vodacom's reply09 Jul 2025, 14:19
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team