1 reviews | Active since May 2016

15 Sept 2016, 11:52

As always, BAD SERVICE!!

<p>Why am I not suprised with Vodacom?? Constant troubles and headaches with this company. They are eager to sell things to you but when it comes to a follow up you have to beg to get any kind of feedback. Worst experience ever with my upgrades. Now when I need some help they are no where to be found. I send through a request on 09 September. Will get back to me in 24 Hours. Well well its almost 7 days now. When is this feedback suppose to be here? Over charging me. BAD SERVICE!!!!!!!!!! Wish I could let it go but wow with this company it seems to be a constant struggle.</p>

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Replies (1)
Vodacom
Vodacom's reply15 Sept 2016, 11:59
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team