**** artists

In March 2024, I cancelled my contract at Vodacom Greenstone, only to find that it was not cancelled and my account was debited. I was then told that I have to call into Vodacom and follow the prompts, which I did 2 or 3 times, yet my account was still debited and I am now blacklisted by Vodacom. So the prompts lead you to the correct destination to cancel your contract, HOWEVER it is not cancelled. At the end of the call the robot says "Your contract is cancelled or terminated" (or whatever it says) and hangs up the call. Therefore not leaving you with a reference number as proof that you did call. And Vodacom continued to debit my account another 3 times after I kept returning the debit orders. So the way I see it, not leaving you with a reference number is done deliberately so you cannot prove you cancelled your contract and they continue to get money out of you (**** artists). And when you don't pay they blacklist you, because they have a system that is there only to cheat you out of money.