1 reviews | Active since Dec 2018
Arrogant Vodacom Consultant
I called and asked this guy to switch my number to prepaid when the contract period ends on 21/01/2019 and he told me to that the contract will be cancelled on the 31/01/2019, I then started asking for reasons why the contract won’t be cancelled on the date which the contract period ends because I only agreed on a 24 months contract not 24 months and 10 days and he started telling me about the legal department. When I asked further questions and for clarity he then ended my call and quite smartly when I was about to rate the call after he hung up, he called me twice from this number ********** and hung up as soon as I took the call (this was at 13:36pm) to ensure that I don’t get the chance to rate the call. I was going to rate the call 0 (zero) on everything by the way!
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Ashwin AbdurahmanConsumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Ashwin AbdurahmanConsumer Website Team(SA)
