Arrogant Vodacom cellphone sales rep at Makro, Cape Gate

I had a terrible experience at Makro Cape Gate this afternoon from a Vodacom Representative after having waited for about 20minutes with one representative assisting customers. I went to an extent of having to call the Makro Manager Lizbe.

The Vodacom representative was so so so arrogant, rudely telling what people do with phones and talking so loud as if I am deaf. I told her specifically which product I am enquiring about, she went on with all other products while I kept reminding her where my interests are. The whole tech area was looking at this stupid me being shouted at so loud as if I came to beg for the product. The Vodacom representative's name is said to be Niccola according to the gentleman who ended up finishing my transaction. She was at the shop just before 14H00 today (15/02/2019) She never even introduced herself but she was wearing a Vodacom Golf shirt. I had to ask her if she is working for Makro or Vodacom.

That was blatantly rude, I hope the Makro do as promised and repremanded her and reported her Vodacom.

When you know the products and not want customers or clients to come again you act in such a manner but if you're employed you must know you're bringing your employer's name into disrepute.