AJ
Anton J
1 reviews | Active since Sept 2013
11 Feb 2024, 18:09
Arrogant Staff
I think posting this comment is a waste of time…. Let’s see what happens🤨 Being a customer for 25 years + and wanting to renew your contract without any success @)&!?, The consultant was so arrogant that she ended the call as she was not happy that I was unhappy to hear all the chatter /noice in the call center and I didn’t appreciate that I had to wait for her to take my call… Still waiting for a follow up call from a manager. Business must be going through the Roof @ Vodacom
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Replies (1)Vodacom's replyOfficial
12 Feb 2024, 06:23Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 Feb 2024, 06:23
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
