AJ
Anton J

1 reviews | Active since Sept 2013

11 Feb 2024, 18:09

Arrogant Staff

I think posting this comment is a waste of time…. Let’s see what happens🤨 Being a customer for 25 years + and wanting to renew your contract without any success @)&!?, The consultant was so arrogant that she ended the call as she was not happy that I was unhappy to hear all the chatter /noice in the call center and I didn’t appreciate that I had to wait for her to take my call… Still waiting for a follow up call from a manager. Business must be going through the Roof @ Vodacom

0
Replies (1)
Vodacom
Vodacom's reply12 Feb 2024, 06:23
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team